Thursday, March 17, 2011

Did you know? Shift Happens ...

1) An official update to the original "Shift Happens" video from Karl Fisch and Scott McLeod, this June 2007 update includes new and updated statistics, thought-provoking questions and a fresh design ( Read about Karl Fisher and visit his blog The Fisch Bowl Have a look at the statistics used in the video "Did you Know?" Write down the most interesting ones)

2) Independent work: Watch a relevant video Did you know? Human Capital edition 2009. Answer the following questions:
- How many emails are being sent every day? What does this tell you?
- How much time would an average worker spend on checking emails? What does this tell employers?
- Why do organizations spend $130 billion a year on spam?
- How many social networks users are employed?
- Why is Social Networking called a "productivity killer"?
- What is India's major export now?
- Finish the sentence: If every Indian sent home $100 ...
- How many employees prefer to work by email rather than face to face?
- In 2020 that figure would be ...?
- What is being checked: daily / monthly / half yearly / once a year?
- How much does the human capital represent of total expenses of a company?
- How is China going to influence the English speaking candidate market? What does it mean for potential employees?
- How many jobs will today's learners have by the age of 38?
- Finish the statement: Half of what a student learns in his/her 1st year ...
- What kind of organizations are, in this context, limited in their potential? Why?
- If Facebook was a country, it ...
- What is the conclusion of the video?
3) Independent Research: Read about The Drivers of Employee Engagement at the workplace and find out how employers can use this concept to motivate their employees work better. Answer the following questions:
a) How does IES (Institute for Employment Studies) define engagement?
b) Give 5 more elements that define engagement at the workplace.
c) How was engagement measured in the 2003 IES survey?
d) Name the most important engagement challenges.
e) Give a short description of the IES Engagement Model. Draw the necessary conclusions.
f) Which 3 questions in the list 12 Questions to Measure Employee Engagement are the easiest and whoch 3 are the most difficult to answer? Explain why.

15 comments:

  1. Did you know? Shift happens…

    The statistics are the main factors that help us to understand and to analyze some data. When used correctly, statistics tell us any trends in what happened in the past and can be useful in predicting what may happen in the future. Statistics provides tools that you need in order to react intelligently to information you hear or read. In this sense, the major theme of this video is if you want to be informed you have to know and use some basic statistics.
    The technologies are in a continuous performance and so, we can say that our world is evoluating. We know that English and Chinese are one of the most spoken languages in the world. In the same way, 100 % of Indian college graduates speak English. It is predicted that in 10 years the number one English speaking country in the world will be China.
    According to the U.S. Department of Labor 1in 4 workers has been with their employer less that 1 year, 1 in 2-less than 5 years. Thus, we conclude that passing through the time the diversity of jobs are increasing and we may choose which we like the most. It is anticipated that today’s learners will have 10 to 14 jobs by their 38 birthday. It represents an unstable situation, but, also a situation in which you can choose what you like. It is caused by the global evolution.
    Time is money, but not anybody can understand this. As a great example can serve the teenagers. Today 21-year-olds have watched 20 000 hours of TV, played 10 000 hours of video games, talked 10 000 hours on the phone instead of developing the personality. Moreover, 50 % of U.S. have created content on the web, which takes a lot of free time.
    The Internet started being widely used by the general public in 1995. Here you can find any information you want. There were more that 2,7 billion searches on Google in a month and in addition, the YouTube visitors are increasing year by year. Plus, I can mention that the amount of technological information is doubling now every 72 hours, which is a huge achievement.
    From my point of view, we have to use more information and technology in universities, to analyze and to work on different projects which will develop our skills. We have to use more references to our department. We use less information that we have to use. To become a good entepreneur we have to learn a lot besides what we learn at the university.

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  2. Pesceanitchi AndreiMarch 17, 2011 at 5:29 AM

    Video analysis.
    The major theme a video is to show us how fast our world is developing. The statistic data show us the importance of 21 century’s technology. We can’t imagine our life without TV, computer or mobile phone. Today’s 21-year-olds have watched 20.000 hours of TV, played 10.000 hours of video games and talked 10.000 hours on the phone. The internet took the important role of our life since 1995. There were more than 2,7 billion searches performed on Google every month. One of eight couples married in the US in 2005 met online.
    Many of today’s college majors didn’t exist 10 years ago: New media, Organic agriculture,
    E-business, Nanotechnology, Homeland security.

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  3. What students need to be successful in the 21st century?
    I believe information is an essential tool for students nowadays . This video is about the utility of the information and the importance it has while being prepared for future. If every 8 seconds 34 babies are born than their future for sure depends on the abilities they are able to learn and to receive during their lifetime.
    According to the US Department of Labor 1 of 4 workers remain with their employer less than 1 year and 1 of 2 less than 5 years, statistics that show us how wonky our work place is and the necessity to be updated. We need to develop some special skills that maybe today we don’t use, but which would be a necessity in future.
    According to the video each day appear new departments that years ago didn’t even exist, like: new media, organic agriculture, e-business, nanotechnology, homeland security and this is a proof that we need to be informed, that we need to keep up with the time and be prepared to use the skills we learn.
    If every 21-year-old person has already watched 20000 hours of TV, has played 10000 hours of video, has talked 10000 hours on the phone and has sent or received 250000 emails or instant messages than what makes you different? What makes you better? How can you get out of the crowd? Maybe being more informed and updated could help you be a really good worker, a good entrepreneur. Information is a tool that can help you rule the world if you use it in the right way.
    But information goes side by side with technology. Nowadays technology became as important as keeping information. According to the video almost 2,7 billion searches are made on Google in a month, and “My Space” number of visitors rise from 10000000 in 2003 up to more than 60000000 in 2006, things that proof that technology is also a very important tool.
    Moldovan university’s teachers should learn from the video that it is very important to help students to use this tools and to provide them the necessary information in order to be ready to become good entrepreneurs.
    In my opinion students really need help to be prepared to become successful entrepreneurs in the 21st century and teachers are the best way to get the necessary information.

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  4. Entrepreneurship in today’s world

    21 century is called contemporary’s world, every day, every hour, every minute and every second are discovered more and more new information in every domain of science. Do you know how fast is developing human world? Throughout the history our world was in steps of growing and developing, if today in 8 seconds are born 34 babies just in 3 countries, than the amount of new information which an scientist discover in one day, you need 1 year to read it all, think about it. We are mowing in future with a high speed, how it can be explained? Simple, 10 years ago, the number of cell phones users was limit, today more than 70% of US 4 year old have used a computer, just in 10 years, that’s amazing. Almost all the world is using internet, that it can be explained by statistic of MySpace, more than 230.000 new users signed for MySpace today, and if MySpace could be a country, it would be the 8-th largest in the world today, but what will happened to it 10 years later??? Think about it. All this mean that we have to be all the time updated, to be informed, because everything is changing every day, and you can not be a good entrepreneurship in 21 century with a 20 years old strategy, to be success mean to be in line.

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  5. Continuous developing


    I found this the most convenient naming for the video “Did you know?” .We are living in exponential times and we should cope with it every day, in order to be successful.
    Many of today’s college majors didn’t exist 10 years ago like new media, organic agriculture, e-business, Nanotechnology. Today’s 21 years olds have watched 20000 hours of TV, played 10000 hours of video games they’ve sent or received 250000 emails or instant messages, talked 10000 hours on the phone. Even 1 out of 8 couples married in the US met online. The internet started being widely use by the general public in early 1995. The first text message was sent in December 1992, now the text messages received today exceeds the population of the planet. The number of internet devices had risen from 1000 in 1984 to 1000000000 in 2008.
    There are students in China, Australia, Austria, Bangladesh, and the USA who remember, understand, apply, analyze, evaluate, create, communicate, and collaborate on projects every day. If you will ask your children if they are doing this in school their answer will be negative. As well you will ask your school board are he providing the resources and training necessary to prepare students to be successful in 21st century society and your elected representatives: now that you know all this, what changes should be made to current education legislation?
    What students need to be successful in the 21st century? Now they are currently preparing students for jobs and technologies that don’t yet exist, in order to solve problems they don’t even know are problems yet. Albert Einstein said “We can’t solve problems by using the same kind of thinking we used when we created them.” Projects, developing of informational system, to restructure the organization of schools, kindergartens, and Universities are what should implement our Moldovan government in education system. We still are working by socialist program that has been 50 year ago, now there are various tactics, new technologies that helps teachers to attract students’ interest to learn.
    The amount of new technical information is doubling every 2 years, for students starting a 4 year technical degree this means that half of what they learn in their first year of study will be outdated by their third year of study. That all mean that our Universities need think about how to make learning efficient. I have been always thinking about this gap that should be compensated and I know we’ll succeed.

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  6. “Did you know “
    The 21st century is the century of new, modern technology. It gives us possibilities to get information and be updated.
    However, educators from all around the world, believe that the themes of Did You Know? will help people to became more conscious about the role of the teacher in every child’s life. Nowadays , technology has a big control in the world, but it doesn’t mean that we should depend on it.
    The measure theme of the video is to focus on the benefits of getting information ,learn and grow so that we may become successful digital, global citizens. We have a variety of opportunities on choosing a future job. All we have to do is to choose correctly. Many of today’s college major didn’t exist 10 years ago (New media, Organic agriculture, Nanotechnology, etc), this is why , after graduating , a lot of students don’t like their profession.
    Statistic data show us a great climb of numbers that are growing every year. So, today’s 21-year-olds have:
    • Watched 20,000 hours TV
    • Played 10,000 hours of video games
    • Talked 10,000 hours on the phone
    • Sent/received 250,000 emails/messages

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  7. More than 50% of U.S. 21-year-olds have created content on the web and more than 70% of U.S. 4-year-olds have used a computer. Nearly 2 billions children live in developing countries. One in three never completes 5th grade, and the result is that kids who have never held a textbook will now hold the world.
    The internet has a powerful influence on us. If in 1992, number of internet devices was 1000,than in 2006 it reached the number of 600.000.000. Also, first commercial text message was sent in December 1992, but number today exceeds the population of the planet.
    In Republic of Moldova Internet Usage and Population Statistics are:
    YEAR Users Population % Pop.
    2000 25,000 4,247,200 0.6 %
    2004 288,000 4,197,929 6.9 %
    2006 406,000 3,815,677 10,6 %
    2010 1,295,000 4,317,483 30,0 %

    This is a little number of users, taking in consideration the total amount of users from U.S. or another developed country. But, we have what to learn from the video ,to prepare good future entrepreneurs. We should do more projects, that help us remember, apply, analyze, create, communicate, collaborate, etc. Also, we should provide the resources and trainings necessary for a successful future.
    In my opinion , technology is a great way to “get in touch with new” information ,to be updated, but we should not forget about the books and a good educational system that should pass everyone of us. We should know what university and profession to choose, to become a successful person.

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  8. The world we live in changes day by day. Every minute something new is discovered or invented. The technological and scientific progress is absolutely unbelievable. Obviously, this fact is supposed to make our lives easier, but unfortunately, we use incorrectly all the information and knowledge available to us.
    Today’s 21-year-olds have watched 20 000 hours of TV, have played 10 000 hours of video games, have talked 10 000 hours on the phone and sent/received 250 000 emails/instant messages. More than 50% of US 21-year-olds have created content on the web and more than 70% of US 4-year-olds have used a computer. The number of Internet devices in 1992 was 1 million, in 2006 - 600 millions, and the number keeps increasing. Today, more than 230 000 new users sign up for My Space, so, if My Space were a country, it would be the 8th largest in the world. Today, more than 3000 books were published. On the other hand, there are more than 2 billion children who live in developing countries and 1 in 3 never completes 5th grade. There are a lot of children who have never held a textbook.
    In conclusion, we can affirm that all the available technology and information should be used more efficiently, especially in schools and universities, in order to give the youth the chance to built a successful career.

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  9. 1. IES defines engagement as:
    a positive attitude held by the employee towards the organisation and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organisation. The organisation must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.

    2. Elements that define engagement at the workplace:
    -desire to work to make things better;
    -understanding of business context and the ‘bigger picture’;
    -respectful of, colleagues;
    -helpful to, colleagues;
    -willingness to ‘go the extra mile’;

    3. The most important engagement challenges:

    -minority ethnic respondents have higher engagement levels than their white colleagues;
    - engagement levels decline as length of service increases;
    -managers and professionals tend to have higher engagement levels than their colleagues in
    supporting roles although people in the latter group appear to owe greater loyalty to their profession
    than to the organisation in which they practice their craft;
    - having an accident or an injury at work, or experiencing harassment (particularly if the manager
    is the source of the harassment) both have a big negative impact on engagement;

    4. Short description of the IES Engagement Model

    The IES engagement model illustrates the strong link between feeling valued and
    involved and engagement. In addition to the model, IES offers a diagnostic tool,
    which can be used to derive organisation-specific drivers from attitude survey data. Our
    findings suggest that many of the drivers of engagement will be common to all
    organisations, regardless of sector; however, some variability is likely, and the
    relative strength of each driver is also likely to be contingent upon the organisation being
    studied.

    5.In my opinion, the simplest questions are the following, because they involves a specific, measurable and objective answer:

    - In the last six months, has someone at work talked to you about your progress?
    - Is there someone at work who encourages your development?
    - In the last seven days, have you received recognition or praise for doing good
    work?

    3 are the most difficult questions - because the answer for these questions is more subjective and depends on many internal/external factors:

    -Do you know what is expected of you at work?
    -Does the mission/purpose of your company make you feel your job is important?
    -Does your supervisor, or someone at work, seem to care about you as a person?

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  10. Institute for Employment Studies aims to improve the employment policy in the UK. They make a lot of researches in order to find out the practical use of these policies on the local, national and international level.
    They focus more on finding the reason why some people face problems in finding a job and entering in the labour market. Nowadays the demand of skills, that you need in order to work somewhere, is changing. People should be flexible and to study more if they want to find a good job. The IES makes research on the way of preparation of young people for work in schools and colleges. Also they focus on researching and evaluating public programmes and initiatives that promote learning and training. They try to find what makes people happy at work or what motivate them to do their work. IES gave some elements that define engagement at the work place: health and safety, stress at work, possibility to develop yourself and learn something new, balance between working hours and payment and so on.
    IES makes a great job that help the policy makers from UK to see the relevance of their policies in practice. I think that we should have such kind of institute in our country because here people don’t find the job where they would like to work. For example sometimes the requirements for a specific job are too high for students or for people who just finished the university. Another problem in our country is that employers seek people with previous experience, good skills, but the salary doesn’t correspond with the requirements. Our employers and employees need a little help to understand our labour market and its requirements, to understand why the required skills are changing and what skills should people have in order to find a job easier.
    Maybe if in Moldova will be such institute that will make research on our labour market, the employers will understand what can they do in order to make the employees to feel engagement at the workplace. Maybe the institute will encourage employers to make some trainings for persons who just have got a job, for people who already work there but need to develop some skills and so on.

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  11. a)IES defines engagement as ‘a positive attitude held by the employee towards the organization and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. The organization must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.’
    b) Another 5 elements that define engagement at the workplace are:
    • a positive attitude towards, and pride in, the organization
    • belief in the organization’s products/services
    • a perception that the organization enables the employee to perform well
    • a willingness to behave altruistically and be a good team player
    • an understanding of the bigger picture and a willingness to go beyond the requirements of the job.
    c)In the 2003 IES survey the engagement was measured by observing twelve attitude statements of over 10,000 employees in 14 organizations in the NHS (but the statements are not NHS-specific; so they can be transferred to other organizations and sectors). If attitude survey space is at a premium, and organizations feel unable to include 12 statements, an engagement subset of five statements can be used instead. This subset can be safely used, as it represents the essence of engagement and has been tested for reliability.

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  12. d) The most important engagement challenges are:
    • engagement levels decline as employees get older – until they reach the oldest group (60 plus), where levels suddenly rise, and show this oldest group to be the most engaged of all;
    • minority ethnic respondents have higher engagement levels than their white colleagues;
    • managers and professionals tend to have higher engagement levels than their colleagues in supporting roles, although people in the latter group appear to owe greater loyalty to their profession than to the organization in which they practice their craft;
    • engagement levels decline as length of service increases;
    • having an accident or an injury at work, or experiencing harassment (particularly if the manager is the source of the harassment) both have a big negative impact on engagement;
    • employees who have a personal development plan, and who have received a formal performance appraisal within the past year, have significantly higher engagement levels than those who have not.
    e)Short description of The IES Engagement Model:
    The IES Engagement Model creates a strong link between feeling valued and involved and employee’s engagement. Idem, it offers a diagnostic tool, which can be used to derive organization-specific drivers from attitude survey, made in 2003, which shows that the majority of engagement drivers are suitable for all organizations.
    The IES Engagement Model encourages organizations to work hard to prevent and minimize the impact of bad experiences, by ensuring that employees’ development needs are taken seriously, by supporting their staff and paying attention and valuing their roles and also by maintaining an interest of longer-serving employees.
    In conclusion, the IES Engagement Model suggests that a valued and satisfied employee can bring clear business benefits, even if it takes time, effort, commitment and investment. Indirectly, this idea is supported in the video "Shift happens" attached to the first exercise. Nowadays people are coping with really huge shifts, which can be managed only by constant personal and professional development.

    f)In my eyes, the 3 easiest questions are:
    • Do you know what is expected of you at work? – because either you know it (all requirements, or at least the basic ones, should be mentioned in the job offer), or you don’t.
    • Do you have the materials and equipment you need to do your work right? – being a specialist and loving what you are doing, you always know what do you need in order to improve your performances and to do your job as qualitative as it should be.
    • In the last year, have you had opportunities at work to learn and grow? – I think this is a pretty simple question because it faces the reality. So the answer is simple, depending on the appeared opportunities.
    However, the following 3 questions I find difficult to answer:
    • Does your supervisor, or someone at work, seem to care about you as a person? – because it involves partialism, people are different, so you cannot be sure about their true feelings. Idem, I think it is a tricky question, aiming to observe your attitude towards your superior or subordinates.
    • In the last seven days, have you received recognition or praise for doing good work? – at first sight it seems to be an easy question, but I find it hard to answer because the process itself (of earning a recognition or praise) takes a lot of efforts, time, commitment and passion).
    • Do you have a best friend at work? – I think it is also a tricky question because it can lead to a wrong answer. For example if the purpose of this question is to observe your communication skills and you say you don’t have friends at your work place, you can leave a wrong opinion about yourself, such as being anti-social or inhibited (and it can be false).

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  13. 1. How does IES define engagement?
    ‘A positive attitude held by the employee towards the organisation and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organisation. The organisation must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.
    2. Give 5 more elements that define engagement at the workplace.
    - belief in the organization;
    - willingness to “go to extra mile”;
    - respectful of, and helpful to, colleagues;
    - understanding of business context and “bigger picture”;
    - keeping up-to-date with development in the field.
    3. How was engagement measured in the 2003 IES survey?
    Used data from IES’s 2003 attitude survey of over 10,000 employees in 14 organisations in the NHS.
    4. Name the most important enagagement challenge.
    - Employees who have a personal development plan, and/or who have received a formal performance appraisal within the past year, have relatively high engagement levels;
    - Having an accident or an injury at work, or experiencing harassment both have a big
    negative impact on engagement;
    - Minority ethnic respondents have higher engagement levels than their white colleagues; the difference is not huge (3.63 compared to 3.61), but it is significant.
    - Most organisations experience a definite engagement dip when employees are in their 30s, 40s
    or 50s – with the lowest point varying depending on the organisation.
    5. Give a short description of the IES Engagement Model.
    The IES engagement model illustrates the strong link between feeling valued and involved and engagement. In addition to the model, IES offers a diagnostic tool (above), which can be used to derive organisation-specific drivers from attitude survey data. Findings suggest that many of the drivers of engagement will be common to all organisations, regardless of sector; however, some variability is likely, and the relative strength of each driver is also likely to be contingent upon the organisation being studied.
    6.Which 3 questions in the list 12 Questions to Measure Employee Engagement are the easiest and whoch 3 are the most difficult to answer?Explain why?
    *For me, the most difficult questions are:
    - In the last seven days, have you received recognition or praise for doing good work?
    - Does your supervisor, or someone at work, seem to care about you as a person?
    - Is there someone at work who encourages your development?
    Because in our country the relationship between employees, between supervisor and simple worker.
    I found very simple questions like:
    - Does the mission/purpose of your company make you feel your job is important?
    - At work, do you have the opportunity to do what you do best every day?
    - Do you have the materials and equipment you need to do your work right?
    The answer, in my opinion, are very general and depends on personal ideas and work expectations. In many companies there are very good work conditions, but the quality of work is not equal at all of them. Every employee, in an individual way decide how they profit of equipment, and how they manage working time.

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  14. The statistic data from this video help us to observe the trends of the evolution of the world. Many of today’s college majors didn’t exist 10 years ago like new media, organic agriculture, e-business, Nanotechnology. Today’s 21 years olds have watched 20000 hours of TV, played 10000 hours of video games they’ve sent or received 250000 emails or instant messages, talked 10000 hours on the phone. Even 1 out of 8 couples married in the US met online. The internet started being widely use by the general public in early 1995. The first text message was sent in December 1992, now the text messages received today exceeds the population of the planet. The number of internet devices had risen from 1000 in 1984 to 1000000000 in 2008. We should mention that personal computers, internet and cellphones didn’t even exist some decades ago.
    If we talk about the educational system, there are students in China, Australia, Austria, Bangladesh, and the USA who remember, understand, apply, analyze, evaluate, create, communicate, and collaborate on projects every day. Unfortunatly we are not doing the same thing, so there are a lot of changes should be made to current education legislation. What students need to be successful in the 21st century? Now universities are currently preparing students for jobs and technologies that don’t yet exist, in order to solve problems they don’t even know are problems yet. Albert Einstein said “We can’t solve problems by using the same kind of thinking we used when we created them.” In Moldova we are studing in a worn out educational system and this should be changed. The amount of new technical information is doubling every 2 years, for students starting a 4 year technical degree this means that half of what they learn in their first year of study will be outdated by their third year of study. That’s why University should teach us skills and develop our capacities, in order to make us able to go with the times.

    ReplyDelete
  15. a) How does IES (Institute for Employment Studies) define engagement?
    IES defines engagement as a positive attitude held by the employee towards the organisation and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization. The organisation must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.’

    b) Give 5 more elements that define engagement at the workplace.
    • Responsibility
    • Trust in colleagues and organization
    • Serious attitude towards the job
    • “Easy” working environment
    • Communication with others
    c) How was engagement measured in the 2003 IES survey?
    There was made a survey of over 10,000 employees in 14 organizations in the NHS. Twelve attitude statements representing engagement were tested; all were found to ‘sit together’ reliably, to comprise a single indicator of engagement. Although tested within the NHS, the statements are not NHS-specific; they can be transferred to other organizations and sectors. If attitude survey space is at a premium, and organizations feel unable to include 12 statements, an engagement subset of five statements can be used instead. This subset can be safely used, as it represents the essence of engagement and has been tested for reliability. Positive responses to the engagement statements indicate:
    • a positive attitude towards, and pride in, the organisation
    • belief in the organisation’s products/services
    • a perception that the organisation enables the employee to perform well
    • a willingness to behave altruistically and be a good team player
    • an understanding of the bigger picture and a willingness to go beyond the requirements of the job.
    d) Name the most important engagement challenges.
    • to work hard to prevent, and minimise the impact of, bad experiences
    • to ensure that employees’ development needs (including the special needs of professionals) are taken seriously
    • pay attention to, and value the roles of, support staff
    • to maintain the interest of longer-serving employees
    e) Give a short description of the IES Engagement Model. Draw the necessary conclusions.
    The IES engagement model illustrates the strong link between feeling valued and involved and engagement. The IES’ diagnostic tool shows that the “training, development and career”, “immediate management” and “performance and appraisal” represent the Top 3 “drivers” which influence the “feeling valued and involved”, which, respectively, encourages engagement. “Job satisfaction” , “family friendliness” and “co-operation” are at the end of the list, but not less important in having a positive attitude towards one’s job.
    f) Which 3 questions in the list 12 Questions to Measure Employee Engagement are the easiest and which 3 are the most difficult to answer? Explain why.

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